Italian Customized solutions for every business
Every company has different operational processes, workloads and priorities. For this reason, there is no such thing as a one-size-fits-all service contract.
BASIC, NO PROBLEM, SUPPORT and SERVICE CARNET are the foundations on which Il Disgelo builds fully customized maintenance plans, designed around each customer's specific operational requirements.
Our goal is to maximize equipment reliability, ensure business continuity and optimize the total cost of ownership.
Why Choose Preventive Maintenance
Preventive maintenance is the most effective way to preserve the performance and reliability of climatic chambers and environmental testing systems over time.
With more than 30 years of experience servicing multi-brand environmental test equipment, Il Disgelo applies a structured approach that combines preventive, predictive and corrective maintenance, allowing potential issues to be identified and resolved before they become critical failures.
- Reduce unexpected downtime
- Improve equipment reliability
- Maintain consistent performance over time
- Lower maintenance and operating costs
- Extend equipment service life
- Ensure compliance with applicable regulations
Our Service Solutions
BASIC
The ideal solution for planning preventive maintenance and keeping your equipment operating at peak efficiency.
The BASIC plan includes one or two preventive maintenance visits, with:
- Comprehensive inspection of safety devices and electrical and mechanical components
- Complete thermographic analysis of the chamber
- Refrigerant leak inspection (CFC, HCFC and HFC) with F-Gas register update in compliance with current regulations
- Performance verification using certified instrumentation
- ACCREDIA-accredited temperature and humidity calibration report
- Preferential rates for corrective maintenance and repair interventions
SUPPORT
A comprehensive maintenance plan designed for customers requiring broader annual coverage.
The SUPPORT plan includes one or two preventive maintenance visits, including all inspections provided in the BASIC plan, plus:
- 2 to 4 corrective maintenance interventions included
- No limits on labor hours or fixed call-out charges
- Preferential rates for additional service interventions
- Greater operational flexibility for enhanced equipment availability
NO PROBLEM
The ultimate maintenance solution for customers requiring maximum operational continuity and peace of mind.
The NO PROBLEM plan includes:
- One or two preventive maintenance visits
- Unlimited corrective maintenance interventions
- Guaranteed on-site response within 24 hours from the service request
The ideal solution for minimizing downtime and ensuring maximum equipment availability.
SERVICE CARNET
A flexible solution for customers who require rapid technical support without committing to an annual maintenance contract.
Available in packages of 4, 6 or 8 service calls, valid for 12 or 24 months, including:
- Guaranteed on-site response within 48 hours
- Full labor coverage and no fixed call-out charges
- No limits on labor hours or travel time
- Simple, transparent and fully schedulable service management
How We Build Your Customized Service Plan
Equipment Assessment
We evaluate the installed equipment, operating cycles and applicable regulatory requirements.
Objectives Definition
We identify the required reliability level, acceptable downtime and available maintenance budget.
Tailored Maintenance Plan
We combine preventive, predictive and corrective maintenance services, selecting only the activities that provide real value.
Dedicated Spare Parts Inventory
More than 2,000 multi-brand spare parts are always available to ensure fast and effective service interventions.
Continuous Optimization
Periodic reports allow us to monitor KPIs, maintenance costs and equipment performance, continuously improving system reliability.
Comparison table
| BASIC | NO PROBLEM | CARNET SERVICE | SUPPORT | |
| preventive maintenance | ✔ | ✔ | — | ✔ |
| ACCREDIA calibration | ✔ | ✔ | Optional | ✔ |
| extraordinary measures | — | Unlimited | Included | 2–4 inclusi |
| labor included | — | ✔ | ✔ | ✔ |
| travel expenses included | — | ✔ | ✔ | ✔ |
| Guaranteed delivery times | Standard | Priority | 48 hour | Standard |
| Flessibility | ★★★☆☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| system protection | ★★★☆☆ | ★★★★★ | ★★★★☆ | ★★★★☆ |
The Results
- Maximum availability of climatic chambers and environmental testing systems
- Up to 40% reduction in equipment downtime
- Increased equipment reliability
- Lower maintenance and operating costs
- Planned maintenance with fewer unexpected failures
- Optimized investment by paying only for services that generate real value
Request a Consultation
Every testing system has unique maintenance requirements.
Our technical specialists will help you identify the most suitable service contract to ensure long-term reliability, safety and operational continuity.
Contact us today for a personalized technical consultation.
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